Great discussion with a server backup prospect, 'I am amazed that Sytec provide a daily backup check, everyday!'
At Sytec we align our services by skill; providing contact with specialists who are trained, competent and have specific experience. Using broad technical skills and coupled with a professional approach of taking responsibility; staff 'own the problem' and remain the point of contact whilst tasks are progressed.
Our support service is often sub-contracted by other IT companies across the UK, Europe and North America to deliver on their behalf, on-site support and remote support.
The consistent personal approach from Sytec maintains the strongest relationship with my organisation, enabling us to stay ahead of our competition.