myexpert

myexpert
At Sytec we align our services by skill; providing contact with specialists who are trained, competent and have specific experience. Using broad technical skills and coupled with a professional approach of taking responsibility; staff 'own the problem' and remain the point of contact whilst tasks are progressed.
  • Sytec is recognised by leading IT Industry Associations,
  • Our staff maintain Professional IT Accreditations,
  • We are certificated by the brands we deliver and support,
  • Internally, we operate bi-annual reviews to develop personal objectives.
Our support service is often sub-contracted by other IT companies across the UK, Europe and North America to deliver on their behalf, on-site support and remote support.
The consistent personal approach from Sytec maintains the strongest relationship with my organisation, enabling us to stay ahead of our competition.

Contact Information

Sytec
26 Parkers Close
Downton Business Centre
Salisbury, Wiltshire
SP5 3RB, UK

Phone:
Fax:

Email:
03333 442222
03333 447777

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Company No. 04037949
Registered in England & Wales
VAT No. GB 712128278

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How is the IT currently supported?

Typical Support Budget

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This our suggested budget for a pool of support, charged at £65 per hour. The pool provides same day, UK wide onsite and remote support.

  • This pool of time remains available and does not expire.
  • Time is used from the pool in units of 15 minutes.
  • Travel time within one hour of our office is not charged for.
  • The support time pool can be topped up at any time.
  • Typically, problems are investigated using remote access, if available.
  • Our first time fix rate is 84%.

The figure represents the number of hours we suggest you purchase towards a pool of time, charged at £65 per hour.

  • This pool of time remains available and does not expire.
  • Time is used from the pool in units of 15 minutes.
  • Travel time within one hour of our office is not charged for.
  • Typically, problems are investigated using remote access, if available.
  • Our first time fix rate is 84%.

Contact Details




                   

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