About Us

About Us
Sytec provides reliable and cost effective IT support; founded by Gareth Brown in 1993, becoming a limited company in July 2000 and today helping businesses to get the most out of their technology.
Over the years we have taken responsibility for many organisations' IT systems, allowing managers to concentrate on their business. We help to identify and minimise the hidden costs of technology and ineffective processes.
We identify important systems and nominate a primary point of contact within a team at Sytec who will be responsible for managing for various systems for you.
Our wish is to become your IT department; thus minimising the time and effort you have to dedicate to managing your systems. We will work to improve & maintain reliability and report monthly.
Our engineering skills are diverse and our experience broad. We support a wide range of clients seeking various levels of support everyday; from strategic planning to implementing new technology.
Whether your needs are extensive or you simply require a few small changes, Sytec will have a sensible and affordable solution for you.

Contact Information

Sytec
26 Parkers Close
Downton Business Centre
Salisbury, Wiltshire
SP5 3RB, UK

Phone:
Fax:

Email:
03333 442222
03333 447777

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Company No. 04037949
Registered in England & Wales
VAT No. GB 712128278

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Typical Support Budget

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This our suggested budget for a pool of support, charged at £80 per hour. The pool provides same day, UK wide onsite and remote support.

  • This pool of time remains available and does not expire.
  • Time is used from the pool in units of 15 minutes.
  • Travel time within one hour of our office is not charged for.
  • The support time pool can be topped up at any time.
  • Typically, problems are investigated using remote access, if available.
  • Our first time fix rate is 84%.

The figure represents the number of hours we suggest you purchase towards a pool of time, charged at £80 per hour.

  • This pool of time remains available and does not expire.
  • Time is used from the pool in units of 15 minutes.
  • Travel time within one hour of our office is not charged for.
  • Typically, problems are investigated using remote access, if available.
  • Our first time fix rate is 84%.

 

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