Cloud Services

Cloud Services
'Cloud' seems as much of a marketing term as a technology; however we provide support for;
Software as a Service (SaaS)
Providing remote access to applications across the Internet. Applications and data are managed and supported by Sytec, typically this can include Microsoft Office or just Outlook, plus Anti-Virus and other security software.
Infrastructure as a Service (IaaS)
Providing remote access to virtual servers and storage systems, email and website hosting, DNS and related services.
Hardware as a Service (HaaS)
Providing long term and short term loan equipment, owned, managed and supported by Sytec.  This can include the provision and management of Internet access, WiFi points, firewalls, servers, UPS.
Sytec takes responsibility for each 'cloud' component and we also provide direct support so when a change is needed or if there is a problem, we are available to assist.

 

Contact Information

Sytec
26 Parkers Close
Downton Business Centre
Salisbury, Wiltshire
SP5 3RB, UK

Phone:
Fax:

Email:
03333 442222
03333 447777

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Company No. 04037949
Registered in England & Wales
VAT No. GB 712128278

Four Clicks to a Quote

How many people use the network?

 

 

Across how many sites?

 

 

What are your timescales?

 

 

How is the IT currently supported?

 

 

Typical Support Budget

£0  Explain this figure

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This our suggested budget for a pool of support, charged at £80 per hour. The pool provides same day, UK wide onsite and remote support.

  • This pool of time remains available and does not expire.
  • Time is used from the pool in units of 15 minutes.
  • Travel time within one hour of our office is not charged for.
  • The support time pool can be topped up at any time.
  • Typically, problems are investigated using remote access, if available.
  • Our first time fix rate is 84%.

The figure represents the number of hours we suggest you purchase towards a pool of time, charged at £80 per hour.

  • This pool of time remains available and does not expire.
  • Time is used from the pool in units of 15 minutes.
  • Travel time within one hour of our office is not charged for.
  • Typically, problems are investigated using remote access, if available.
  • Our first time fix rate is 84%.

 

Contact Details



                   

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