Sytec 2014

Sytec 2014

Imagine an insurance policy for your Business IT where, because you didn’t claim you don’t need to renew, the cover just rolls on and where, in the event of a call out you don’t pay extra!

At Sytec there is no monthly retainer and no call out charge.  No matter if you have several offices or a single office, requests for support between 8am and 6pm are responded to within 90 minutes from a pool of support time.

All unused support time rolls forward 

Helpdesk utilised in units of 15 minutes

Time covers remote support and onsite visits

No ‘call out’ charges

No ‘tie in’ period

Itemised monthly statement of usage

 

 

 

 

Contact Information

Sytec
26 Parkers Close
Downton Business Centre
Salisbury, Wiltshire
SP5 3RB, UK

Phone:
Fax:

Email:
03333 442222
03333 447777

This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Company No. 04037949
Registered in England & Wales
VAT No. GB 712128278

Four Clicks to a Quote

How many people use the network?

 

 

Across how many sites?

 

 

What are your timescales?

 

 

How is the IT currently supported?

 

 

Typical Support Budget

£0  Explain this figure

                    Click here to arrange contact to discuss this quote

This our suggested budget for a pool of support, charged at £80 per hour. The pool provides same day, UK wide onsite and remote support.

  • This pool of time remains available and does not expire.
  • Time is used from the pool in units of 15 minutes.
  • Travel time within one hour of our office is not charged for.
  • The support time pool can be topped up at any time.
  • Typically, problems are investigated using remote access, if available.
  • Our first time fix rate is 84%.

The figure represents the number of hours we suggest you purchase towards a pool of time, charged at £80 per hour.

  • This pool of time remains available and does not expire.
  • Time is used from the pool in units of 15 minutes.
  • Travel time within one hour of our office is not charged for.
  • Typically, problems are investigated using remote access, if available.
  • Our first time fix rate is 84%.

 

Contact Details



                   

Previous Next

Social Networks