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Expert IT Support

 

Managed IT Support £85 / hour

 

As a Managed Service Provider, we will take responsibility for the efficient operation of your IT systems.  Our support help desk service is available 24 x 7

Level 1 Helpdesk

Calls answered within 20 seconds, by friendly & qualified technicians.

Level 2 Expert Support

Fast escalation to qualified engineers who can also work ‘out of hours’.

Level 3 Onsite Engineers

Same day, usually within 4 hours, response by experienced engineers.

Located in Salisbury, Wiltshire, Sytec’s team of IT security and support experts bring a broad experience working with regional, national and international businesses.
We are proactive at diagnosing IT problems on a daily basis and offer network, server and computer support.
Our consultative support approach the planning and implementation of new projects, and can be used effectively as an independent opinion of IT security.
Whatever your industry sector, we shall use best practice to minimise risk and provide a bespoke solution.

Infrastructure Skills

Broadband, network, CCTV, phones, telecoms, copper, fibre or WiFi.

Cloud Services

We regularly migrate to Office365 & AWS, clouds do have a silver lining.
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Consultancy

Data Infrastructure review, we will advise on risk, performance and processes.

Expert IT support is good business sense

Everyone uses passwords...


Q: What
is a good password?

Q: When should passwords be changed?

Q: How can we prove password access is genuine?

Q: Who should be contacted if a password breach occurs?

A: A security process forces individuals to use compliant passwords, ensuring passwords are changed at appropriate times, secure access is evidenced with regular reporting, and when an event occurs a known procedure is already in place.

Security requires proof...


Q: What is Microsoft’s Secure Score?

Q: When should security me monitored?

Q: How do you compare against best practice?

Q: Who is responsible for maintaining security?

A: A security process forces organisations to adopt a standard and records compliance, ensuring only authorised accounts have access, evidenced with regular reporting, and ensures a procedure is in place to maintain security.

Our IT Managed Service ensures your systems remain dependable every day



26 Parkers Close, Downton Business Centre
Salisbury, Wiltshire, SP5 3RB, United Kingdom

Tel:  03333 44 2222
SMS: 079 0030 0030
Fax:  03333 44 7777

Registered in England No. 4037949
VAT No. GB 712128278

Designed by Sytec 2018