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Business IT Security & Support

Operating from Salisbury
IT SecurityIT Support

Sytec is focused on business network security and computer support


Network Security

Our team of server and network experts can perform vulnerability scans and penetration tests. We undertake DSS PCI scans, and cyber security assessments.

If you worry about who has access to your network or data, we can help, please feel welcome to get in touch.

Computer Support

We are proud of our reputation for quickly responding and assisting with user requests. We identify and solve network and server problems.

If your computers feel unmanageable, the network is slow to respond, we can help, please feel welcome to get in touch.

Looking for a second opinion?

Risk comes from not knowing what you are doing – Warren Buffet

At Sytec, we have developed straight forward processes that start by defining the risk and securing the data.  Then, in parallel we work to improve the awareness of staff and introduce regular monitoring & reporting.

By addressing each project as a series of clearly defined tasks, our objective is to tighten and support data security.

In summary, whether you are making a first step or looking to re-assess your security situation, we would be pleased to become involved in your cyber-security project.

Both Information and Technology bring different risks, but rather than worrying about the IT risk, when you choose to work with Sytec we will use experience and expertise to help define your risks, protect your data, improve staff awareness, whilst also monitoring, optimising and responding efficiently to the IT environment’s demands.

Network security - Define the risk
Network security - Secure the data
Network security - Staff Training
Network Security - Monitor and report

Looking for Cyber Essentials options?

Cyber Essentials

How quickly can you respond?

In summary, when you ask “how quickly can you respond?”, calls are answered within 20 seconds and engineers often onsite within 90 minutes, and it’s worth pointing out …

Where to start with Cyber Security?

I’m frequently asked ‘where should we start with Cyber Security?’, here are my top security tips …

How do I measure my IT security risks?

IT professionals can have a hard time quantifying cyber risk in financial terms, being more comfortable …

What is Zero Trust?

Data breaches appearing in the news are more common and are most often as a result of unauthorised access inside the firewall, Zero Trust is a different way of thinking about network security …

PCI DSS Compliance Checks

Every organisation that accepts payment cards has already committed to comply with the PCI DSS requirements, therefore non-compliance results in hassle and potentially a fine. In my experience the most common PCI DSS failures can be grouped into 3 areas …

A straight forward approach to Business IT Security

Security consulting examples, based on recent customer cases.
Cyber Training
Half a day of cyber awareness, covering Internet discipline, and Microsoft Office 365 security.
fixed price*
Cyber Certification
1 day of security preparation, & Cyber Essentials assessment; objective of award achieved on 1st attempt.
fixed price*
Penetration Test
A staged security attack to discover weaknesses & prove procedures within the computer network.
fixed price*

A straight forward approach to Business IT Support

Realistic IT support examples, based on recent customer spending.
5 staff, Salisbury
Microsoft Office365, occasional website updates, and infrequent ‘on demand’ IT support.
Recent customer example*
30 staff, 2 offices
Processing personal information, this firm requires ‘out of hours’ and regular onsite support.
Recent customer example*
>300 staff, 30 depots
’15 minute response’ helpdesk support for all staff, we report to the IT operations manager.
Based on recent customer*

A friendly & fast response is as important as technical expertise

Sytec’s support is superb, with a consistency that all businesses could aspire to – Dr Matt Clover

During 2017 following several well publicised cyber security attacks which breached many defences, new urgency was created for organisations who suddenly realised that their systems and staff were more vulnerable than they once thought. The threat level continues to increase, and organisations should address the basics before deciding how to deal with any further complexity of securing intellectual property and assuring stakeholders. Using our 4 step process we;

  • determine the risk,
  • implement safeguards,
  • improve awareness,
  • monitor & report.

In summary, these steps are a cost effective method to implement and meet the UK NSCS’s standard for Cyber Essentials. We are regularly asked to validate and verify how the IT manager is doing at safeguarding & security; we recognise that it is important not to ‘rock the boat’, and our approach is to simply confirm what measures and protection is already in place, and what more could be added. Please contact us for more information.

Office : 03333 442222
90% of calls answered within 20 seconds. 03 numbers cost the same as 01 & 02. After office hours, or on occasion when your call cannot be taken, please leave a message. Please note that messages are automatically transcribed and delivered to via our email system. When calling outside of the UK, please use +44 3333 44 2222
Contact a Director :
Please feel welcome to email a Director at any time.
Feedback & Complaints

We welcome feedback and value your opinion. In the 1st instance your Sytec contact will assist.

Where issues require a manager either for urgency or any other reason please ask for escalation.

We respond to escalated issues within 1 hour, during office hours.

To make a compliant, please contact a director. We will respond to complaints within 1 working day, and investigate and report within 5 working days. 

Technical :
90% of emails to the support desk are responded to within 90 minutes and often a lot faster. The maximum email size is 50MB, including attachments.
Fax : 03333 447777
If you really need to fax, please note that our system automatically delivers faxes as email with attachments, so it is often quicker to email. You are welcome to use us to test your fax machine. From outside of the UK please use +44 3333 44 7777
Duty Engineer : 079 0030 0030
Queries answered within 90 minutes. Please note text messages and voicemails are delivered automatically to our email system.
Web & social media
Queries answered within 90 minutes, and often much faster. Please don’t share private or sensitive information.


26 Parkers Close, Downton Business Centre
Salisbury, Wiltshire, SP5 3RB, United Kingdom

Tel:  03333 44 2222
SMS: 079 0030 0030
Fax:  03333 44 7777

Registered in England No. 4037949
VAT No. GB 712128278

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